Certificate in Business English Communication Skills
Course Overview
The 48 hour course is divided into 3 sixteen hour modules with each module developing a setting for using and improving your business communication skills. The three modules focus on skills development in three areas
- communicating with colleagues and customers,
- emailing and
- making presentations.
You can decide to study one, two, three or all modules, the choice is yours.
- Understand and use the key principles of Business Communication.
- Organize and express your ideas verbally in a Business environment.
- Learn and demonstrate the use of essential business vocabulary.
- Develop and demonstrate essential Business Communication Skills such as making presentations, taking part in discussions and writing effective emails.
- Learn and apply techniques for effective communication skills in the workplace.
By the end of the course, you will have developed the communication skills necessary to:
-
- Improve your speaking, listening and writing skills to be a more effective communicator with colleagues and customers.
- Deliver persuasive presentations.
- Become clearer and more confident when you speak with colleagues and customers.
- Write effective emails
Course Learning Outcomes
Course Syllabus
The course is divided into three modules with each module developing a setting for using and improving your business communication skills.
Module 1: Speaking Skills
- clearly outline your position
- state facts coherently and give reasons
- use logical linking words and discourse markers to build an argument
- check for understanding
- invite responses
- make suggestions
- develop and apply strategies to deal with different views and reach an agreement
- summarize your position
Module 2: Emailing Skills
- use appropriate language for beginning and ending emails
- differentiate between language for formal and informal emails
- structure an e-mail message
- demonstrate clarity and coherence in layout and language
- use phrases for linking, explaining and supporting ideas to ensure cohesion
- choose the appropriate level of formality
- alter the tone of an email
- check for grammatical range and accuracy in writing
Module 3:Presenting Skills
- plan a coherently structured presentation to communicate effectively
- use your body and voice to get your message across
- use time-saving and effective words and thought groups for opening a presentation
- use time-saving and effective phrases and thought groups for outlining, organizing ideas and moving between sections in a presentation
- use effective fillers and small talk to engage your audience
- use effective techniques and phrases for clarifying and checking audience understanding
- use effective techniques and phrases to deal with problems and questions
- have the confidence to get up and do it
Training Methodology
Teaching Methodology & Materials
To achieve the key learning outcomes of this course, our professionally trained teachers will provide functional and topic-based language using authentic and adapted business materials and motivating learner-centered activities such as role-plays, video, mini-presentations and discussions in the classroom. This way, you will have ample opportunities to apply the business communication skills you need to know to speak and write with clarity and accuracy in a variety of everyday workplace situations.
Course Admission & Application Procedures
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Step 1: Take a Free Placement Test at Ascend Education Centre
To apply for this course, you will need to take a free placement test at our Centre. The test will take 30 minutes. The purpose of the test is to find out your current level of English. Your written language level must be at an Intermediate level as this course is for working professionals in Singapore whose English is at a similar level. This way the participants in the course can communicate effectively with each other. Please bring your IC/Passport with you for identification purposes.
Step 2: Decide if you want to enroll by completing Application Form and paying Application Fee
Upon receiving your speaking test result from our professional teacher and provided it is between Intermediate to Upper Intermediate levels, you can decide if you wish to apply for the course. The choice is yours. To apply for admission, you need to fill in the application form and pay a non-refundable application fee of $60.50 for administrative purposes.
Step 3: Pay Course Fee& Receive Course Materials
You will receive your course materials once you pay the course fees.
Modes of Payment for Application & Course fee
We are happy to offer you the following choices for your mode of payment:
Cash, NETS, TT, Credit Card, SGD Crossed Cheque made payable to: ‘Ascend Education Centre Pte Ltd’.
*Please note there is a 2% Credit Card Processing Fee on all payments by Credit Card
Receive a Certificate of Attendance on completion of Course
You will be awarded with a Certificate of Attendance by Ascend – The English Professionals upon fulfilling the attendance requirement of 75% or above by the end of the course. If you are not able to attend class for a medical or work related reason, please do inform us in advance so we can inform your teacher. Please note that there are no make-up lessons for lessons missed.
Upcoming Business Communication Skills Courses (3 Skills)
Start & End Dates | Days | Time | Contact Hours | Teacher Student Ratio | Course Fee | Application Fee | Entry Requirement |
16 Apr – 4 July | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
14 May – 1 August | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
11 June – 3 Sep | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
9 July – 3 Oct | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
6 August – 31 October | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
10 September – 28 Nov | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
8 Oct – 23 Jan 2019 | Mon & Wed | 19:15 – 21:15 | 48 Hours | 1:16 | S$960 | S$60.50 | Passed Free Diagnostic Test |
Upcoming Speaking Skills Module
Start & End Dates | Days | Time | Contact Hours | Teacher Student Ratio | Course Fee | Application Fee | Entry Requirement |
16 April – 9 May | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
9 July – 1 August | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
8 Oct – 31 Oct | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
Upcoming Emailing Skills Module
Start & End Dates | Days | Time | Contact Hours | Teacher Student Ratio | Course Fee
|
Application Fee
|
Entry Requirement |
14 May – 6 June | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
6 Aug – 3 Sep | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
5 Nov – 28 Nov | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
Upcoming Presenting Skills Module
Start & End Dates | Days | Time | Contact Hours | Teacher Student Ratio | Course Fee
|
Application Fee | Entry Requirement |
11 June – 4 July | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
10 Sep – 3 Oct | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |
3 Dec – 23 Jan 2019 | Mon & Wed | 19:15 – 21:15 | 16 Hours | 1:16 | S$390 | S$60.50 | Passed Free Diagnostic Test |